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Sunil R. (Mumbai) withdrew via UPI ₹45,000 (just now)
Help & Support Information

Find the Answers You Need

Browse the questions below or use the search box to quickly find information about account setup, payments, withdrawals, exchange rules and security.

1. Account Setup & Access

To request an online ID, contact the support team through WhatsApp and provide the basic account details requested. Once setup is completed, your login information will be shared with you so you can access the selected platform.

Account requirements can depend on the selected service and applicable verification process. Keep an active WhatsApp number and your supported payment details available when contacting the team.

You can ask the support team about separate IDs for available platforms such as Balaji365, Laser247, LotusBook247, SkyExchange and DiamondExch. Availability and account requirements may differ by platform.

Contact support from your registered WhatsApp number and provide your username. After account verification, the team can guide you through the available password-reset process.

2. Payments & Deposits

The displayed minimum deposit is ₹100. Confirm the current minimum and any platform-specific conditions with support before making a payment.

Supported payment methods may include UPI apps, IMPS and direct bank transfer options. Check with support for the payment channels currently available for your account and any applicable conditions.

After completing a payment, keep the transaction reference or UTR available and share the requested confirmation details through the official support channel. Credit processing time can vary depending on payment verification.

3. Withdrawals & Payout Requests

Withdrawal requests are handled through supported payment channels such as UPI or IMPS. Actual processing time can vary depending on account checks, banking networks and transaction conditions.

The displayed minimum withdrawal amount is ₹500. Maximum limits and the number of permitted requests may depend on account type and platform conditions, so confirm current limits before submitting a request.

Withdrawal charges, taxes or other deductions can depend on the platform, payment method and applicable rules. Review the current terms or confirm them with support before requesting a withdrawal.

4. Exchange Rules & Account Security

On an exchange, Back generally means selecting an outcome to occur, while Lay means taking the opposite position against that outcome. Button colors and rules can vary by platform.

Settlement for an abandoned or no-result match depends on the rules of the selected market and exchange. Check the platform's settlement rules because different markets may be handled differently.

Use the contact options provided on the official BalajiBook website and verify representative details before sharing account or payment information. Avoid sending sensitive details or payments in response to unverified messages.

Need More Help? Contact the Support Team

For questions not covered in the FAQ, use the available WhatsApp support option or visit the contact section for further assistance.

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Responsible Gaming Notice: Online sports prediction and casino-style gaming involve financial risk and may become habit-forming. Set personal limits, participate responsibly and never use funds you cannot afford to lose. Access is intended only for adults aged 18 and above.
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